SC and PQA Send Check

For Loan Specialists and retention agents working new customers. Check an application against the SC and PQA Test Document, the Panda Operational Guidelines and the Correction SOP before you send it to review.

1 · Application
Did it have a PQA at first?

If there was no PQA, leave System PQA empty. If the balance is negative and there was no PQA, enter the PQA shown after setting the balance to 0 (negative balance override).

2 · Scenarios you found

Leave everything unticked if you found none. The tool adds scenarios on its own when your account facts below call for them (too many open loans, a missing payment, whitelisted HRT, Earnin plus 15 days).

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